Payment Policy

Payment Policy

All payments for purchases made on Shonati.us must be completed in full at the time of checkout. Shonati.us accepts the following payment methods: Visa, MasterCard, American Express, Discover, and PayPal.

Security and Compliance
Transactions are processed using encrypted technology to protect customer payment information. Shonati.us complies with the Payment Card Industry Data Security Standards (PCI DSS). Cardholder data is not stored or retained by Shonati.us.

Order Confirmation and Authorization
Orders are processed only after successful payment authorization. Once authorized, customers will receive an email confirmation containing the order number and purchase details. If payment authorization is unsuccessful, Shonati.us reserves the right to decline or cancel the order.

Refunds
Refunds for eligible cancellations or returns will be issued to the original payment method in accordance with the Shonati.us Refund and Return Policy. Processing times typically range from 7 to 10 business days but may vary depending on the customer’s financial institution.

Currency and Additional Charges
Payments are processed in the currency displayed at checkout. Customers are responsible for any additional charges, including foreign transaction fees, bank fees, or surcharges applied by their financial institution.

Customer Support
For questions or assistance regarding payments, customers may contact Shonati.us support:

• Phone: 06-5394741 (Monday to Friday, 9:00 AM to 5:00 PM)

• Email: support@shonati.us

• Address: Al Wahda Road, beside City Center, P.O. Box 80066, Sharjah, UAE

Amendments
Shonati.us reserves the right to update this Payment Policy at any time. The version effective at the time of purchase will apply to the relevant transaction.