Payment Policy

Last Updated: October 22, 2025

1. Payment Methods
All payments for purchases made on Shonati.us must be completed in full at the time of checkout.
We accept the following payment methods:
Visa, MasterCard, American Express, Discover, and PayPal.

All prices displayed on our website are in U.S. Dollars (USD) unless otherwise stated.
Any promotions or discounts are applied automatically or listed clearly before checkout.

2. Security and Compliance
All transactions on our website are processed via a secure SSL (Secure Socket Layer) connection and advanced encryption protocols to ensure your payment data remains protected during transmission.

Shonati.us is PCI DSS (Payment Card Industry Data Security Standard) compliant.
We do not store, retain, or share customer cardholder data after payment authorization.

Your payment information is handled in accordance with international e-commerce security standards and applicable laws to ensure safe and reliable transactions.

3. Order Confirmation and Authorization
Orders are processed only after successful payment authorization.
Following authorization, customers receive an order confirmation email that includes the order number, purchase details, and tracking link once available.

If the payment authorization fails or is declined by your financial institution, Shonati.us reserves the right to cancel or refuse the order. No items will be shipped until payment is verified in full.

4. Refunds
Refunds for eligible cancellations or returns are issued to the original payment method in accordance with the Shonati.us Refund and Return Policy.
Refunds are typically processed within 7–10 business days, although timing may vary by financial institution or payment processor.
Refunds apply only to items and transactions confirmed eligible under our Return Policy.

5. Currency and Additional Charges
Payments are billed and processed in the currency displayed at checkout.
International customers may be subject to additional fees, including foreign transaction charges, exchange rate adjustments, or bank-imposed surcharges.
Shonati.us is not responsible for such fees; they are assessed directly by your card issuer or payment provider.

6. Customer Support
If you have questions or need assistance regarding a payment, please contact us:

Phone: 06-5394741
Email: support@shonati.us
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM
Business Address: Al Wahda Road, beside City Center, P.O. Box 80066, Sharjah, UAE

7. Amendments
Shonati.us reserves the right to modify or update this Payment Policy at any time to reflect regulatory, technical, or operational changes.
The version effective at the time of your purchase governs your transaction.